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Why has my meerkat toy reward claim been declined?
Why has my meerkat toy reward claim been declined?

Your meerkat toy reward claim may have been declined for one of the following reasons:

- You have not made a qualifying purchase.
- We haven't received confirmation of your purchase/switch from your provider.
- You have purchased your product or renewed directly with your provider.
- For claims against Credit Card or Loan applications, if you selected 'No' to a reward on transferring from comparethemarket.com to the product provider, then your claim will unfortunately be declined.
- You've not claimed using the same account email address used to purchase/switch.
- Customers purchasing a qualifying product after 00:00 on 12 May 2018 will not be eligible to claim a Meerkat Toy but will be eligible to claim Meerkat Movies or extend their existing Meerkat Movies Membership.
 


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